Towards a Customer-Centric Culture – ACE Program for Leaders” by PwC!
Hala Almuways, CX and Strategy Delivery – insight Lead at BSF (KSA) says “A heartfelt thank you to Jihane Tehini for her exceptional facilitation. And to the incredible peers I had the pleasure of learning with: thank you for the open dialogue, shared experiences, and inspiring leadership. You made the journey even more valuable… This experience was more than a workshop — it was a deep dive into what it truly means to lead with empathy, insight, and intention in today’s evolving customer landscape. The ACE framework is a powerful lens through which we, as leaders, must view every decision, interaction, and transformation we lead.”